Long Live Good Teachers

Some people leave an indelible mark on our psyche and play a small but all important role in shaping our future. It could be parents, teachers, friends, relatives, boss, colleague or may be someone unknown.

One of my teachers played this crucial role in my life and left a long lasting impression on me as a student. Mrs. Gill was our class teacher in seventh standard – a very charismatic and polite lady who taught us English, Social Studies and Moral Science as subjects. She was very polite, highly communicative and believed in making a dialogue with the students she felt had some potential. She had a holistic perspective of education which was not only limited to the subject matter.

In our school, the annual function comprising of cultural and extra curricular academic activities were scheduled after the first preliminary exams in September. For the annual functions of 1990, Mrs. Gill was the coordinator of the extra-curricular development activities. She was given a responsibility to organize recitation and elocution competitions. She had to identify students, give them the subjects, co-ordinate their rehearsals and final performances on stage.

One day after our social studies class was about to get over, she read the list of participants for poetry competition. While I was least attentive to what she was reading out, I heard my name! It was a surprise – albeit not a very pleasant one for me since I never thought someone could consider me for such competitions. The same day after the school time, I nervously approached her in the staff room and requested her politely to remove my name from the list of since I thought I could never read out poetry aloud in front more than 1000 students. She asked me to sit and extended some comfort.

“Why are you so afraid?” she inquired.

“No, it is not possible for me to read poetry on stage. I am afraid I will not be able to do it” I honestly responded.

She continued her counseling, “Tell me, what do your parents do?”

“They are both government servants and work together in a same engineering college” I informed.

She gently moved her hand on my head and said, “Look, your parents work so hard, pay your fees and send you to such a good school. They have many expectations from you right? I think you should participate in recitation and show that you also can do it.” I was listening.

She continued, “Each one of has a lot of potential and it has to come out. I see that you have the ability to do this. The only thing you really need to overcome is the fear. Fear of failure and dejection. And even if you fail – so what? Neither world is going to stop because you failed nor will you die. Why not give it a try?” I was still listening.

“See me in the rehearsal hall tomorrow” she instructed.

Next day in rehearsals, I was given a poem to recite. The poem was Thomas H. Palmer’s “Try again”. It took me some time to gain confidence but I was improving as each day passed. Finally, after a few weeks of rehearsals, I was able to recite the poem in front of all the students of my school. Even though I did not win the competition, it was a big victory for me. I had left the fear of public speaking behind me. It was my first small success that taught me some of the most valuable lessons in life.

The words of the poem I recited go like this:

‘Tis a lesson you should heed,
Try, try, try again;
‘If at first you don’t succeed,
Try, try, try again.

Once or twice though you should fail,
Try again;
If you would at last prevail,
Try again.
If we strive, ’tis no disgrace
Though we may not win the race;
What should you do in that case?
Try again.

If you find your task is hard,
Try again;
Time will bring you your reward,
Try again.
All that other folks can do,
With your patience should not you?
Only keep this rule in view–
Try again.

Mrs. Gill aptly selected the poem for someone like me who feared failures. When I first read the words of poem, I thought it was written only for me. Mrs. Gill was a teacher in its true sense and her message to me in form of this poetry was loud and clear – if everyone else can do it, you can certainly do it.

Growth comes from doing things beyond ones capabilities and there is an element of fear attached to anything that we have not done before. In such moments, we need someone who pulls us out of our fears, believes in us, reaffirms our faith in ourselves and shows us the right direction. Mrs. Gill exactly did the same. The lessons I learnt from the small poetry competition helped me all the way in my career – first as a worker and now as a manager.

I haven’t met Mrs. Gill since last 16 years but I still feel indebted to her for whatever small magic she did with me in my formative years. Long live Mrs. Gill and long live good teachers!

Great Quotes : Listening

Good Listening skills are crucial for managers – I wish all managers followed Stephen Covey’s mantra of “Seek first to understand then to be understood”.

Good understanding comes from a good listening and the quote below underlines exactly that.

A wise old owl lived in an oak
The more he saw, the less he spoke
The less he spoke, the more he heard
Why can’t we all be like that bird?

Are you listening?

Power of Personal Communication

Experience is a great teacher they say – and they say it right. Some of my recent experiences on project/team communication have been learning lessons for me. I think it is really crucial to have sound communication practices (both personal communication as well as project communication) to make our work life easier.

The lessons? Here they go:

Too much of a formality in communication results in too much of a resistance. If you want to get your PC fixed, walk up to the system administrator (or call) and flash a friendly request and the job gets done faster. If the same thing is requested over an email with a copy to the infrastructure director, the person at the other end will surely get on a more defensive side and the work takes longer time to get done. Showing up and doing verbal communication reduces the information clutter and creates synergies. 

With personal communication, show that you care - for clients, for peers and for team members. It helps to talk often to the client – whenever we can. Important and crucial emails or deliveries to clients when complemented with a phone call not only gives the required clarity but also shows that you care. When someone in the team commits a mistake, it helps to walk upto him and give neccessary feedbacks – shows that you are concerned about it. Written word may or may not exhibit the real feeling.

One on one verbal communication is a great connector. Email communication is good for explicit and factual communication but when it comes to implicit and tacit communication, nothing can be as effective as verbal communication.

Great Quotes : On Career

Via post “The Career Manifesto” from Michael Wade’s blog ExecuPundit.com

“Although your title may be the same, the job that you were hired to do three years ago is probably not the job you have now. When you are just coasting and not thinking several steps ahead of your responsibilities, you are in dinosaur territory and a meteor is coming.”

This career tip is spot on – forward thinking beyond the preset limits in job responsibilities is extremely important from a career perspective.

Another important learning about career/work is that as an individual, you can do everything at all the time. I think “stickability” to the purpose is extremely important. Focusing on one thing and doing it well is much better than doing ten things at a time and not doing a single one of them neatly.

Michael Wade presents an excellent list of career manifesto which covers many important points that sets us thinking.

Have a look!